Privacy Policy
1 Introduction
Ecojet respect your privacy and are committed to protecting your Personal Information, and this Privacy Policy explains how we process your Personal Information and your statutory rights regarding data we hold about you.
We are Ecojet Airlines Limited, company number SC707997, of Leven House Ground Floor, Leven House, 10 Lochside Place, Edinburgh, EH12 9DF.
“Personal Information” in this policy refers to any information that identifies or relates to you including your name, travel itinerary and contact details along with information collected on your use of our website or app.
2 Personal Information We Collect
We collect and store your Personal Information (including certain Special Categories of Personal Information) at various stages of our relationship with you, such as:
When you browse or visit our website
If you subscribe to our newsletters or other publications
When you participate in competitions or provide feedback
When you contact us via email, post, or phone
Additionally, if you book a flight or purchase a service through a third party (such as an online travel agent or holiday provider), that third party will share your Personal Information with us so that we can fulfil the booking or service.
2.1 Personal Information Types
Contact Information
Full name
Title
Date of birth
Gender
Email address
Phone numbers
Marketing and Communication Preferences
Preferences for receiving marketing from us and third parties
Communication preferences
Profile Information
Feedback you’ve provided
Responses to surveys
Technical Information
Internet Protocol (IP) address
Browser type and version
Time zone and location
Operating system and device platform
Other technologies used on devices to access our website or app
Usage Information
Details on how you interact with our website, app, flights, and services
2.2 Sharing Your Information
We may share your personal data with:
Marketing agencies relating future Ecojet operations.
We will never sell or rent your personal information to third parties for marketing purposes without your explicit consent.
2.3 Data Processors
Partners: Ecotricity, Green Knight Studios, Klavio, Microsoft
3 Your Rights
Under data protection laws, you have the following rights regarding your personal data:
Right of access: You can request a copy of the personal information we hold about you.
Right to rectification: You can ask us to correct any inaccuracies in your data.
Right to deletion: You can request that we delete your personal data, subject to certain conditions (e.g. legal or contractual obligations).
Right to restrict processing: You can request that we limit how we process your personal data in certain situations.
Right to object: You can object to the use of your personal data for marketing purposes.
Right to data portability: You can request that we transfer your data to another organisation, where applicable.
To exercise these rights, please contact our data protection team using the contact details provided below.
4 Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. These include encryption, firewalls, and secure server environments.
5 Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. If you request deletion of your data, we will remove your information unless retention is required by law.
6 Marketing Communications
If you have opted in to receive marketing communications from us, we may send you promotional offers and updates about our services. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or updating your preferences in your account.
7 Cookies
Our website uses cookies to enhance your browsing experience. These are small data files stored on your device that help us understand how visitors use our website and to personalise your experience. You can manage or disable cookies through your browser settings.
8 Changes to This Privacy Policy
We may update this privacy policy from time to time. Any significant changes will be communicated to you through our website or other appropriate means. Please review this policy periodically for updates.
9 Contact Us
If you have any questions about this privacy policy or your personal data, please contact us: data.protection@ecojetair.com
